Frequently Asked Questions

Yes! All of our designs are completely customizable. They can be made in any size, shape and color. There is no surcharge for a custom design, it is simply priced by the square foot depending on the quality chosen.

Yes! If you have an idea or concept in mind you can work with our in house team of designers to create a digital rendering of your idea and see how it would look before it ever gets woven.

Lead times can vary depending on the quality of the rug and the type of weave chosen. Most of our handwoven rugs will take approximately 8-10 weeks to be woven. The process includes choosing the materials, dyeing the materials, weaving the rug, shearing the rug, washing the rug, stretching the rug and then shipping. Everything gets done by hand and we often send photos and/or videos of the process.

Yes! We offer strike off samples from any design, in 1×1 or 2×2 squares. Samples typically can get woven in about 10-14 days.

Please refer to our cleaning and care guide here:

It all starts with our weavers and our commitment to helping them preserve this old world art. With our close relationships we are able to provide a luxury product straight from the source at a much lower cost then retail. Also, your purchase directly supports the hard working men and women who are involved in creating these masterpieces. Many of these weavers depend on purchases like these in order to provide for their families.